Our wealth of CAD experience enables us to offer services that will increase your productivity and efficiency, and therefore realise your software investment in the shortest time possible.

Our team of engineers take the worry out of running your CAD system(s), providing solutions to your CAD and system issues. NEXT3D provide a range of support services to cover your HiCAD and HELiOS systems including hardware.

Dependent on the level of care you need we can provide:

	Telephone/Fax/email/remote communication support 8.30am-5.30pm Monday-Friday for your CAD systems, including the day-to-day health of your computer.
	Itemised call logging.
	Hardware and software maintenance provided onsite with supply of patches and drivers where appropriate.
	Supply and installation of applications and workstations.
	General advice relating to system usage, optimisation & expansion.
	Licensing configuration and management.

We also have access to the product developers’ support lines where a team of specialists can assist us to resolve more complex problems if necessary. This allows us to identify known bugs and to report faults direct to the developer.

Our experts can assist in your design efficiency by evaluating your skills and procedures. Concise and informative reports provide you with independent analysis, conclusions and recommendations for the most cost effective use of your software and hardware.
This leads to a more productive and relevant implementation and deployment of design software.